Spectrum

About Us


Spectrum is connecting more people in more places with our advanced TV, Internet, Voice and Mobile services. Join us as we continue to grow and bring our services to our communities.

As tech-savvy problem solvers, Customer Service Representatives – Video Repair make a real difference to their customers and our company. Use your thorough training and understanding of Spectrum video technology to provide the support and repair services that keep people connected and informed. There’s a lot to work with, so we make sure you get the dependable mentoring and coaching that keeps you well-versed and supported. We promote a positive environment and make sure you have what you need to succeed. If you’re eager to learn, this is a role with a lot of potential.

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. (NASDAQ: CHTR), the leading broadband communications company and the second-largest cable operator in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.

More company information can be found here: https://jobs.spectrum.com/company-overview

Culture: We believe in fostering a culture in which every employee feels respected, engaged, and able to reach their full potential. Our hardworking and diverse workforce is focused on helping our business grow, and we are committed to helping them grow. Together we will deliver industry-leading products and services and exceed customer expectations.

Benefits: Providing our employees and their families with access to comprehensive health coverage, helping build wealth for retirement and offering educational and development opportunities are of the utmost importance to us. Our employees are also eligible for select complimentary or discounted Spectrum products and services.

Click here to learn more: https://jobs.spectrum.com/compensation-and-benefits

Spectrum Community Impact: Spectrum is committed to improving communities and impacting lives where our customers and employees live and work.

Spectrum Housing Assist: Spectrum partners with nonprofit organizations and engages employees and community volunteers in order to provide critical home repairs across the United States. We’ve set a goal to improve 50,000 homes by the year 2020.

Spectrum Digital Education: Spectrum supports nonprofit organizations that educate community members on the benefits of broadband and how to use it to improve their lives. In 2017, Spectrum made a commitment to provide $1 million in digital education grants to nonprofits serving in our footprint.

To learn more about our philanthropic efforts, visit communityimpact.spectrum.com.

Come out to our Drive Thru Job Fair Event on Tuesday, October 27th from 12PM – 5PM at 2875 Union Rd Cheektowaga, NY! Meet the Team & learn more about our career opportunities!

Job Opportunities